Cookie Policy

Last Updated: 29 October 2026

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, improve your experience, and provide analytics to website operators.

HarmonySuite uses cookies and similar tracking technologies to enhance your experience, maintain security, and understand how our platform is used.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies (Essential)

These cookies are essential for the Platform to function properly. Without them, certain features may not work.

  • Authentication: Keeps you logged in during your session
  • Security: Protects against unauthorized access and CSRF attacks
  • Session Management: Maintains your session state as you navigate

✓ These cookies cannot be disabled as they are critical for platform functionality.

2.2 Functional Cookies (Preferences)

These cookies remember your preferences and choices to provide a personalized experience.

  • Language Preferences: Remembers your language selection
  • Theme Settings: Stores your display preferences (if applicable)
  • Filter Preferences: Remembers your filter and sorting choices

You can disable these cookies, but some features may not work as expected.

2.3 Analytics Cookies (Performance)

These cookies help us understand how users interact with the Platform so we can improve it.

  • Usage Analytics: Tracks page views, features used, and user flows
  • Performance Monitoring: Identifies errors and slow-loading pages
  • User Behavior: Helps us understand popular features and pain points

We use anonymized data for analytics. You can opt out of these cookies.

3. What Information Do Cookies Collect?

Cookies may collect the following types of information:

  • Your IP address and device information (browser type, operating system)
  • Pages you visit and time spent on each page
  • Date and time of your visits
  • Referring website (how you arrived at HarmonySuite)
  • User actions (e.g., button clicks, form submissions)
  • Login session tokens and authentication status

Note: We do NOT use cookies to track you across other websites (no third-party tracking cookies).

4. How Long Do Cookies Last?

4.1 Session Cookies:

These are temporary cookies that expire when you close your browser. Used for authentication and session management.

4.2 Persistent Cookies:

These remain on your device for a set period (typically 30 days to 1 year) or until you delete them. Used for remembering preferences and analytics.

5. Third-Party Cookies

We may use trusted third-party services that set their own cookies:

  • Cloud Infrastructure: For secure hosting and data storage
  • Payment Gateways (if applicable): For processing transactions securely
  • Analytics Tools: For understanding user behavior (anonymized data)

These third parties have their own privacy policies. We recommend reviewing them:

Links to each provider's privacy policy are available on their respective websites.

6. How to Manage Cookies

You have several options to control and manage cookies:

6.1 Browser Settings:

Most browsers allow you to:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser

Browser-specific instructions:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

⚠️ Important:

Blocking essential cookies will prevent you from logging in and using the Platform. You can safely disable analytics cookies without affecting functionality.

7. "Do Not Track" Signals

Currently, there is no industry standard for recognizing "Do Not Track" browser signals. We do not respond to Do Not Track signals at this time. However, you can control cookies through your browser settings.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when changes were last made.

9. Contact Us

If you have questions about our use of cookies, please contact us:

Grievance Redressal Officer:

Name: Novexial Compliance Cell

Designation: Grievance Redressal Officer (GRO)

Email: grievance@novexial.com

Address (India): Novexial Corporate Office, Pune, Maharashtra

Cookie Summary Table

Cookie TypePurposeDurationCan Disable?
Strictly NecessaryAuthentication, SecuritySessionNo
FunctionalPreferences, Settings30 days - 1 yearYes
AnalyticsUsage Analytics1 yearYes

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